Case Study: Transforming a Regional Bakery through Strategic Consulting
In a rapidly evolving food industry, a regional craft bakery set out to distinguish itself through a commitment to quality, innovation, and operational excellence. Facing the challenges of expansion and the need for robust food safety and production systems, the bakery partnered with a consulting firm to drive transformation. This case study explores how strategic consulting initiatives enabled the bakery to overcome operational hurdles, implement industry-leading standards, and achieve sustainable growth
Client Overview:
A craft bakery, originally serving a single state, sought to expand its reach across the United States. The business was built on a foundation of family culinary expertise and a strong commitment to quality and innovation. These values set the bakery apart in a competitive market.
Challenges:
As the bakery grew, it faced several operational and compliance challenges:
Ensuring food safety standards kept pace with expansion.
Streamlining production processes to support new product launches.
Adapting food safety programs to new facilities.
Managing business growth while maintaining product quality and employee engagement.
Consulting Engagement:
The bakery partnered with London Consulting Group to address these challenges through a series of targeted projects:
Food Safety System Implementation: LCG team of experts helped guide the bakery in developing, training, and implementing a comprehensive food safety system. This initiative not only achieved industry certification but also fostered a culture of food safety among long-standing employees.
Operations Improvement: LCG assessed production processes, then helped design and implement production plans, schedules, and control systems. Key performance indicators (KPIs) and supervision routines were established to ensure consistent quality and efficiency.
Facility Adaptation: When the bakery moved to a new facility, LCG updated and retrained staff on the latest food safety standards, ensuring compliance and smooth transition.
Growth through New Products: LCG experts supported the introduction of new products by reassessing production requirements and updating operational plans and controls.
Results:
These projects collectively enabled the bakery to achieve its primary goal of growth and expansion. LCG’s expertise and methodology were credited with making the company more efficient and better positioned for continued success.